Meet the co-founders

  • Chris Ward

    Workforce Management Expert

    "Workforce management isn't just about efficiency—it's about creating schedules that respect agents' lives while delivering business success."

    (LinkedIn)

  • Dean Whitehouse

    AI & Tech Expert

    “AI should empower agents, not replace them. Technology can create smarter schedules that work for people, not just processes."

    (LinkedIn)

  • James Barnes

    Workforce Management Expert

    "A great workforce strategy balances business needs with the reality of agents’ daily lives. Get that right, and success follows."

    (LinkedIn)